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Brussels Airport

AGV in baggage halls

Can AGVs carry the load? Real-world ULD transport in Brussels Pier A

We’re testing how an Automated Guided Vehicle can move ULDs inside Brussels Pier A’s baggage hall— a space not originally designed for autonomous vehicles, but ideal for learning.

Can it work in tight spaces, adapt to messy real-world conditions, and make life easier for handlers? That’s what this proof-of-concept is all about.

AGV in baggage halls

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Challenge

As baggage handling moves toward automation, AGVs could close the loop—ensuring empty containers arrive at load cells and full ones leave on time. This PoC explores if AGVs can handle that role under real conditions and fit into future operational models.

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Feels futuristic – but it’s solving today’s problems — Baggage Handler, after Demo Day

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Method

Assumptions

We tested one AGV navigating between three key points: a transfer station interfacing with the traditional tug-and-dolly flow, another located at the load cell area (simulating future integration), and a set of vertical storage racks. The ability to store ULDs at height helps overcome space constraints.

In parallel, we trialed a new airport dolly and container in live operational conditions, working closely with our ground handling partners.

We believe AGVs can safely and autonomously move ULDs across live operational areas like Pier A, without structural changes. They should handle common disruptions (e.g. floor reflectivity, obstacles, container variations), support smarter resource use, and help reduce manual effort—making them viable for broader baggage logistics.

RESULTS

Sunset over the Mountains

Promising tech, not plug-and-play 

The AGV shows strong potential, but still needs steps in maturity before operational readiness 

Involving the airport community works 

Engaging handlers early provided useful insights and increased openness to future changes.

Realistic test
setting was key 

Testing in a real environment surfaced practical issues and opportunities that lab tests wouldn’t reveal.

Learnings

BOOST tackles the challenges of baggage handling through a collaborative and innovative approach focussing on: 

  1. People – Reducing physical strain and improving working conditions​

  2. Product – Implementing cutting-edge automation and robotics​

  3. Process – Optimizing workflows for seamless operations

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Curious and cautiously optimistic

  • Handlers tested the AGV and container setup in realistic conditions. They appreciated the reduced physical strain and gave useful feedback on usability.  

  • Operating the AGV also requires new skills, highlighting the need for future training and support. 

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